Ensure you have an active internet connection and sufficient storage. Check your App Store/Play Store settings. If issues persist, contact us 24/7 at support@beepara.com or +90 444 27 49.
Try uninstalling and reinstalling the app on your device.
No, Beepara does not charge users any fees.
Beepara Wallet is available on both iOS and Android operating systems. Download it from app stores.
Download the Beepara app, complete your personal information and password setup. To access all features, follow the account verification steps.
Please check that you have an active internet connection and try again. If the issue persists, you can restart your device and re-download the app.
Send to Beepara users via Beepara ID, phone number, email, or "Request from Friend". For non-Beepara users, use IBAN or QR code transfers.
Turkish citizens aged 18 and above can open a Beepara account.
Ensure all information is entered correctly and completely. If you encounter NFC errors during ID verification, confirm NFC is enabled. If issues persist, contact us 24/7 at +90 444 27 49 or support@beepara.com.
View all limits under the "Fees/Limits" section in the app menu.
You can deposit funds 24/7 via partner bank accounts or ATMs. Use the "Deposit" tab in your account to transfer money from your own bank account.
Yes, you can view all your transactions by navigating to "Account Activity" in the menu section of your Beepara account.
By logging into your Beepara account, you can invite your friend through the link in the "Invite My Friend and Earn" section in the menu and have them register for the app.
Ensure you’ve fully completed the account verification process. If issues persist, contact us 24/7 at +90 444 27 49. Our team will assist you promptly.
As a financial institution, we are legally required to verify identity information. The information collected during membership is obtained both for legal compliance and your transaction security. It is securely stored by Beepara.
Without registering, you can only view the login screen and get information about the app. However, you cannot perform any transactions.
According to Law No. 6493, Electronic Money Institutions cannot engage in lending operations.
To modify your information, you must send a wet-signed petition along with your ID to support@beepara.com.
Currently, you can only register through the application with a TR country code phone number and Turkish ID number.
To change your email account, you need to send us a petition with your wet signature along with your ID to support@beepara.com.
On the Beepara login screen, click the "Forgot Password" button and enter the code sent to your phone in the relevant field to reset your password.
As a financial institution, we are legally required under the Regulations on Prevention of Laundering Proceeds of Crime and Financing of Terrorism to retain your data for 10 years for audit purposes.
Due to risk and compliance policies protecting both you and our company, your Beepara account has been suspended pending review by our relevant teams.
You can log in to the Beepara app as usual, and by entering the code sent to your phone, you can log in again and reactivate your account.
We’re sorry to hear that. Go to "Account Settings" via the menu button in the bottom-right corner of the Beepara app, then click "Delete Account" to instantly close your account.
Beepara is a financial technology company established in 2021. It was founded to enhance purchasing power through financial technology and strategic partnerships. Vision: "To establish financial connections between individuals and businesses by providing secure, fast, and innovative payment solutions globally. To lead digital transformation by prioritizing customer experience and simplifying all financial transactions."
Beepara Wallet uses advanced security measures and encryption technologies to protect your funds. Additionally, we offer two-factor authentication (2FA) for an extra layer of security.